Ishan Gupta
I am a global executive who loves to scale up companies
Professional Journey
My passion is to scale up fast growing companies by solving critical problems, finding growth opportunities and go to market plans, building strong teams and inspiring future leaders.
Currently, as the Vice President of Customer Success at Paper, a late stage edtech SaaS company, I am responsible for driving adoption, outcomes, renewals and expansions for school districts and students who use Paper as an instructional and support tool in their K12 journey.
In my last role as the Senior Vice President (Operations) at Tala, I was leading key parts of global operations including business operations, customer operations and compliance with teams based in US, Mexico ,Kenya, India and Phillipines.
Prior to that, as the Global Head of Operations at Udacity, I was responsible for driving successful outcomes for customers worldwide (consumer, enterprise and government). Previously, I built Udacity’s India business from the ground up.
Before joining Udacity, I was the Vice President at Paytm, one of Asia's largest fin-tech companies. I was also the Founder & CEO of EduKart.com, which became India's largest ed-tech marketplace in only five years before it was acqui-hired by Paytm. I was also the first growth evangelist for Facebook in India.
While still an undergraduate student, I founded my first company that delivered offline technology trainings across India. I captured the learnings from this journey in a book titled "Make the Move - Demystifying Entrepreneurship", which sold few thousand copies.
I am an occasional investor and I love to back founders who are trying to solve meaningful problems in areas such as climate, consumer internet, education, future of work.
Education
Bachelor's in Engineering
(University of Delhi)
MBA
(Stanford University)
Personal Life
I was born in India and spent most of my life there. I spent two years in the US for grad school in 2007, and then moved to the US in 2019. I was fortunate to travel around the world with my parents and gain a lot of exposure
I have been married to Divya, an incredibly amazing girl, whom I met online while I was an undergrad student in late 1990s. We dated for a decade and have been married for the next one. She is my best friend and most trusted counsel.
We have a three year old toddler, Ayaan, who keeps us on our feet and teaches us new things everyday.
My wife is a superb baker and shares my passion for travel. So seeing wonderful places & eating yummy cakes are two important elements of life outside work.
We are currently based in SF Bay Area.
Scale It Up
My newsletter "Scale It Up" is all about scaling up companies through leadership, team building and goal alignment.
Conferences & Press
Speaking Engagements
ACG San Francisco
How Digital Trends are Shaping the Future of Education
Harvard
India Conference
Role of Technology in Providing Quality Education
Podcasts and Press
How Can I Help?
If you are a founder thinking about go-to-market, growth, building your team, international expansion, scaling operations or raising your next round, then I could help you in your journey.
Just drop a message using the form below and we can setup some time to chat.
Get Connected
Email me at ishang [at] gmail, connect on LinkedIn or subscribe to Scale-It-Up